Racks and Tags Password Reset?

[gjetson]

As a longtime Racks and Tags Pro member, I have somehow managed to lose my password. I've sent many requests to reset the password, but I get no response - and nothing in the deleted or junk folder. I created a new account, but it limits me to 1,000 albums since it's not a pro account and there seems to be no way to re-register my pro account. Can anyone offer any suggestions? Is Racks and Tags dormant now with no support?

Sigh, Tom

[Jazz_North]

Is Racks and Tags dormant now with no support?

Sigh, Tom

Undoubtedly so. All OCD products have been without support for over a year and there is no hope that will change (unless someone wants to buy the code from Andrei, I suppose).

[nostromo53]

Bummer. Racks & Tags is not updating [again]. Is there someone who can resolve?

[Tony]

Is there a way to reset the Racks & Tags password? I'm locked out (forgotten password) and the reset function does not appear to work.