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Basilmusic
10-18-2017, 09:46 AM
Suddenly i get no info. from Amazon. When I want to add albums UPC code doesn't register or Artist or keyword. Every time I get "Bad HTTP status code". This happens even with CDs which are recent.Freebase / Discogs have not given information for a long time. Having to rebuild a very large db. which "disappeared" along with back up I find it frustrating to have to do scan every time -especially for large box sets.
These things worked until a few days ago -is anyone else having this problem?
Stephen_Fairhurst
10-23-2017, 09:18 PM
Left it a few days to see if Andrei would respond to your thread but as no replacement download as yet can I add to the thread that I am also getting the Amazon http error when trying to download album covers.
andrei_c
10-24-2017, 04:12 PM
Left it a few days to see if Andrei would respond to your thread but as no replacement download as yet can I add to the thread that I am also getting the Amazon http error when trying to download album covers.
I’m working on it. ETA is Thursday (fix looks to be more complicated this time.)

~Andrei
Stephen_Fairhurst
10-24-2017, 07:41 PM
Acknowledging and appreciating your efforts Andrei
Basilmusic
10-30-2017, 04:01 PM
At last I know someone else has same problem -that's comforting.An acknowledgement by admin.of a problem earlier would have been helpful! I reported this over 2 weeks ago and received silence.Two things I want to say:
1. How do these things occur? Is it that Amazon turn their back on Orange? Do Orange have to pay to get access to the Amazon db. Is it just a glich? i would like to know how all this works, then could be more sympathetic to problems.
2.I have always recommended Orange wholeheartedly to friends,and have sung its praises,but am beginning to wonder. The "further work in progress" was on site when I joined in 2010 -since then nothing seems to have happened, though I accept that an update became available.Rebuilding my replacement db. is proving very hard under present circumstances.
andrei_c
11-06-2017, 08:08 AM
At last I know someone else has same problem -that's comforting.An acknowledgement by admin.of a problem earlier would have been helpful! I reported this over 2 weeks ago and received silence.Two things I want to say:
1. How do these things occur? Is it that Amazon turn their back on Orange? Do Orange have to pay to get access to the Amazon db. Is it just a glich? i would like to know how all this works, then could be more sympathetic to problems.
2.I have always recommended Orange wholeheartedly to friends,and have sung its praises,but am beginning to wonder. The "further work in progress" was on site when I joined in 2010 -since then nothing seems to have happened, though I accept that an update became available.Rebuilding my replacement db. is proving very hard under present circumstances.

Strange thing happened; I can no longer reproduce Amazon problem. All queries work fine currently. The problem was definitely there a week ago. Can someone check their software and see if the problem still exists?

If you still see the problem, can you grab the "session log" so I could continue working on a fix? Thanks!
Basilmusic
11-06-2017, 10:18 AM
I still get no information from Amazon -only Bad HTTP code and this for session log:Connecting to ecs.amazonaws.co.uk
>| GET /onca/xml?AWSAccessKeyId=0KVBS3ZNNEXJ2JXM9C02&Artist=Massenet&AssociateTag=orangesuitemu-20&ItemPage=1&Operation=ItemSearch&ResponseGroup=ItemAttributes%2CImages&SearchIndex=Classical&Service=AWSECommerceService&Timestamp=2017-11-06T11%3A17%3A05Z&Version=2011-08-01&Signature=gBIvymagcqkOatcFXlBkuLiAJrD4XWyRrryz/hfzjhQ%3D HTTP/1.1
>| User-Agent: OrangeCD 6.5
>| Host: ecs.amazonaws.co.uk
>| Connection: Keep-Alive
>|
<| HTTP/1.1 400 Bad Request
<| Date: Mon, 06 Nov 2017 11:14:37 GMT
<| Server: Apache-Coyote/1.1
<| Vary: Accept-Encoding,User-Agent
<| nnCoection: close
<| Transfer-Encoding: chunked
<|
<| (binary data)
<|
This happens on all Search in Amazon -search Haydn produces above...there would be hundreds of references to this word.It's been going on for about 3 weeks not one.What is going wrong?
Basilmusic
11-06-2017, 04:18 PM
Results for UPC Barcode:
Connecting to ecs.amazonaws.co.uk
>| GET /onca/xml?AWSAccessKeyId=0KVBS3ZNNEXJ2JXM9C02&AssociateTag=orangesuitemu-20&IdType=UPC&ItemId=747313601936&Operation=ItemLookup&ResponseGroup=ItemAttributes%2CTracks%2CImages%2CE ditorialReview&SearchIndex=Classical&Service=AWSECommerceService&Timestamp=2017-11-06T17%3A17%3A13Z&Version=2011-08-01&Signature=SqXGT%2B0nkB41GZ%2BwsIAkqvJzGNwPIE9vSNfR OV2KDCY%3D HTTP/1.1
>| User-Agent: OrangeCD 6.5
>| Host: ecs.amazonaws.co.uk
>| Connection: Keep-Alive
>|
<| HTTP/1.1 400 Bad Request
<| Date: Mon, 06 Nov 2017 17:14:07 GMT
<| Server: Apache-Coyote/1.1
<| Vary: Accept-Encoding,User-Agent
<| nnCoection: close
<| Transfer-Encoding: chunked
<|
<| (binary data)
<|
Result for Artist / Band search:
Connecting to ecs.amazonaws.co.uk
>| GET /onca/xml?AWSAccessKeyId=0KVBS3ZNNEXJ2JXM9C02&Artist=Cologne%20Chamber%20orchestra&AssociateTag=orangesuitemu-20&ItemPage=1&Operation=ItemSearch&ResponseGroup=ItemAttributes%2CImages&SearchIndex=Classical&Service=AWSECommerceService&Timestamp=2017-11-06T17%3A18%3A51Z&Version=2011-08-01&Signature=3iaZZVlSlfj8xRelO%2BEzkRkQWofJsvb5KMUkVm eOXws%3D HTTP/1.1
>| User-Agent: OrangeCD 6.5
>| Host: ecs.amazonaws.co.uk
>| Connection: Keep-Alive
>|
<| HTTP/1.1 400 Bad Request
<| Date: Mon, 06 Nov 2017 17:15:45 GMT
<| Server: Apache-Coyote/1.1
<| Vary: Accept-Encoding,User-Agent
<| nnCoection: close
<| Transfer-Encoding: chunked
<|
<| (binary data)
<|
Result for keywords search:
Connecting to ecs.amazonaws.co.uk
>| GET /onca/xml?AWSAccessKeyId=0KVBS3ZNNEXJ2JXM9C02&AssociateTag=orangesuitemu-20&ItemPage=1&Keywords=Complete%20Haydn%20concertos&Operation=ItemSearch&ResponseGroup=ItemAttributes%2CImages&SearchIndex=Classical&Service=AWSECommerceService&Timestamp=2017-11-06T17%3A20%3A14Z&Version=2011-08-01&Signature=X/MOhisv1VDh%2BKEoju0TgaLz2mfrb89Hnx6rwQGgmJQ%3D HTTP/1.1
>| User-Agent: OrangeCD 6.5
>| Host: ecs.amazonaws.co.uk
>| Connection: Keep-Alive
>|
<| HTTP/1.1 400 Bad Request
<| Date: Mon, 06 Nov 2017 17:17:07 GMT
<| Server: Apache-Coyote/1.1
<| Vary: Accept-Encoding,User-Agent
<| nnCoection: close
<| Transfer-Encoding: chunked
<|
<| (binary data)
<|
Hope this helps you provide an answer.
andrei_c
11-07-2017, 01:38 PM
It helps, thank you!

Looks like US Amazon is not affected by the issue, but all other countries are. You can switch to US Amazon server in settings as a temporary workaround while I'm sorting this out.
Basilmusic
11-08-2017, 03:37 PM
How do i switch to US Amazon server in Settings? Where are settings?
Jazz_North
11-08-2017, 04:17 PM
Nearly all settings are under View -> Preferences. Specifically for what you want

View -> Preferences -> Amazon -> International server

then choose from the list. The United States is the last in the list for me.


How do i switch to US Amazon server in Settings? Where are settings?
Basilmusic
11-09-2017, 10:07 AM
Jazz-North you are a star! With your help i found Amazon US and it seems to work -saving me hours of individual, laborious typing, i hope. Dear Andrei assumes that we are all familiar with Orange - but you supplied the help.
Basilmusic
11-14-2017, 10:54 AM
It helps, thank you!

Looks like US Amazon is not affected by the issue, but all other countries are. You can switch to US Amazon server in settings as a temporary workaround while I'm sorting this out.

Now I'm having problems using US Amazon. In searches I frequently get:
'error occurred in the channel support' and following log:
Connecting to ecs.amazonaws.com
>| GET /onca/xml?AWSAccessKeyId=0KVBS3ZNNEXJ2JXM9C02&AssociateTag=orangesuitemu-20&ItemId=B0000042FZ&Operation=ItemLookup&ResponseGroup=ItemAttributes%2CTracks%2CImages%2CE ditorialReview&Service=AWSECommerceService&Timestamp=2017-11-14T11%3A49%3A19Z&Version=2011-08-01&Signature=/rRYjNmdPbnEqZwHZJopJ5QWg%2B9hkFmB9ArODiWI5eM%3D HTTP/1.1
>| User-Agent: OrangeCD 6.5
>| Host: ecs.amazonaws.com
>| Connection: Keep-Alive
>|
<| HTTP/1.1 200 OK
<| Date: Tue, 14 Nov 2017 11:46:12 GMT
<| Server: Apache-Coyote/1.1
<| Content-Type: text/xml;charset=UTF-8
<| Vary: Accept-Encoding,User-Agent
<| Transfer-Encoding: chunked
<|
<| <?xml version="1.0" ?><ItemLookupResponse xmlns="http://webservices.amazon.com/AWSECommerceService/2011-08-01"><OperationRequest><HTTPHeaders><Header Name="UserAgent" Value="OrangeCD 6.5"></Header></HTTPHeaders><RequestId>984d474e-0362-4d7d-adba-315c322f3a7f</RequestId><Arguments><Argument Name="AWSAccessKeyId" Value="0KVBS3ZNNEXJ2JXM9C02"></Argument><Argument Name="AssociateTag" Value="orangesuitemu-20"></Argument><Argument Name="ItemId" Value="B0000042FZ"></Argument><Argument Name="Operation" Value="ItemLookup"></Argument><Argument Name="ResponseGroup" Value="ItemAttributes,Tracks,Images,EditorialReview"></Argument><Argument Name="Service" Value="AWSECommerceService"></Argument><Argument Name="Timestamp" Value="2017-11-14T11:49:19Z"></Argument><Argument Name="Version" Value="2011-08-01"></Argument><Argument Name="Signature" Value="/rRYjNmdPbnEqZwHZJopJ5QWg+9hkFmB9ArODiWI5eM="></Argument></Arguments><RequestProcessingTime>0.0075263010000000</RequestProcessingTime></OperationRequest><Items><Request><IsValid>True</IsValid><ItemLookupRequest><IdType>ASIN</IdType><ItemId>B0000042FZ</ItemId><ResponseGroup>ItemAttributes</ResponseGroup><ResponseGroup>Tracks</ResponseGroup><ResponseGroup>Images</ResponseGroup><ResponseGroup>EditorialReview</ResponseGroup><VariationPage>All</VariationPage></ItemLookupRequest></Request><Item><ASIN>B0000042FZ</ASIN><DetailPageURL>https://www.amazon.com/Ravel-Introduction-Allegro-Debussy-Serenade/dp/B0000042FZ?SubscriptionId=0KVBS3ZNNEXJ2JXM9C02&amp;tag =orangesuitemu-20&amp;linkCode=xm2&amp;camp=2025&amp;creative=165953&amp;creative ASIN=B0000042FZ</DetailPageURL><ItemLinks><ItemLink><Description>Technical Details</Description><URL>https://www.amazon.com/Ravel-Introduction-Allegro-Debussy-Serenade/dp/tech-data/B0000042FZ?SubscriptionId=0KVBS3ZNNEXJ2JXM9C02&amp;tag =orangesuitemu-20&amp;linkCode=xm2&amp;camp=2025&amp;creative=386001&amp;creative ASIN=B0000042FZ</URL></ItemLink><ItemLink><Description>Add To Baby Registry</Description><URL>https://www.amazon.com/gp/registry/baby/add-item.html?asin.0=B0000042FZ&amp;SubscriptionId=0KVBS3Z NNEXJ2JXM9C02&amp;tag=orangesuitemu-20&amp;linkCode=xm2&amp;camp=2025&amp;creative=386001&amp;creative ASIN=B0000042FZ</URL></ItemLink><ItemLink><Description>Add To Wedding Registry</Description><URL>https://www.amazon.com/gp/registry/wedding/add-item.html?asin.0=B0000042FZ&amp;SubscriptionId=0KVBS3Z NNEXJ2JXM9C02&amp;tag=orangesuitemu-20&amp;linkCode=xm2&amp;camp=2025&amp;creative=386001&amp;creative ASIN=B0000042FZ</URL></ItemLink><ItemLink><Description>Add To Wishlist</Description><URL>https://www.amazon.com/gp/registry/wishlist/add-item.html?asin.0=B0000042FZ&amp;SubscriptionId=0KVBS3Z NNEXJ2JXM9C02&amp;tag=orangesuitemu-20&amp;linkCode=xm2&amp;camp=2025&amp;creative=386001&amp;creative ASIN=B0000042FZ</URL></ItemLink><ItemLink><Description>Tell A Friend</Description><URL>https://www.amazon.com/gp/pdp/taf/B0000042FZ?SubscriptionId=0KVBS3ZNNEXJ2JXM9C02&amp;tag =orangesuitemu-20&amp;linkCode=xm2&amp;camp=2025&amp;creative=386001&amp;creative ASIN=B0000042FZ</URL></ItemLink><ItemLink><Description>All Customer Reviews</Description><URL>https://www.amazon.com/review/product/B0000042FZ?SubscriptionId=0KVBS3ZNNEXJ2JXM9C02&amp;tag =orangesuitemu-20&amp;linkCode=xm2&amp;camp=2025&amp;creative=386001&amp;creative ASIN=B0000042FZ</URL></ItemLink><ItemLink><Description>All Offers</Description><URL>https://www.amazon.com/gp/offer-listing/B0000042FZ?SubscriptionId=0KVBS3ZNNEXJ2JXM9C02&amp;tag =orangesuitemu-20&amp;linkCode=xm2&amp;camp=2025&amp;creative=386001&amp;creative ASIN=B0000042FZ</URL></ItemLink></ItemLinks><SmallImage><URL>https://images-na.ssl-images-amazon.com/images/I/61oJ0e1XueL._SL75_.jpg</URL><Height Units="pixels">75</Height><Width Units="pixels">75</Width></SmallImage><MediumImage><URL>https://images-na.ssl-images-amazon.com/images/I/61oJ0e1XueL._SL160_.jpg</URL><Height Units="pixels">160</Height><Width Units="pixels">160</Width></MediumImage><LargeImage><URL>https://images-na.ssl-images-amazon.com/images/I/61oJ0e1XueL.jpg</URL><Height Units="pixels">500</Height><Width Units="pixels">500</Width></LargeImage><ImageSets><ImageSet Category="variant"><SwatchImage><URL>https://images-na.ssl-images-amazon.com/images/I/51wbj571SML._SL30_.jpg</URL><Height Units="pixels">26</Height><Width Units="pixels">30</Width></SwatchImage><SmallImage><URL>https://images-na.ssl-images-amazon.com/images/I/51wbj571SML._SL75_.jpg</URL><Height Units="pixels">64</Height><Width Units="pixels">75</Width></SmallImage><ThumbnailImage><URL>https://images-na.ssl-images-amazon.com/images/I/51wbj571SML._SL75_.jpg</URL><Height Units="pixels">64</Height><Width Units="pixels">75</Width></ThumbnailImage><TinyImage><URL>https://images-na.ssl-images-amazon.com/images/I/51wbj571SML._SL110_.jpg</URL><Height Units="pixels">94</Height><Width Units="pixels">110</Width></TinyImage><MediumImage><URL>https://images-na.ssl-images-amazon.com/images/I/51wbj571SML._SL160_.jpg</URL><Height Units="pixels">137</Height><Width Units="pixels">160</Width></MediumImage><LargeImage><URL>https://images-na.ssl-images-amazon.com/images/I/51wbj571SML.jpg</URL><Height Units="pixels">428</Height><Width Units="pixels">500</Width></LargeImage></ImageSet><ImageSet Category="primary"><SwatchImage><URL>https://images-na.ssl-images-amazon.com/images/I/61oJ0e1XueL._SL30_.jpg</URL><Height Units="pixels">30</Height><Width Units="pixels">30</Width></SwatchImage><SmallImage><URL>https://images-na.ssl-images-amazon.com/images/I/61oJ0e1XueL._SL75_.jpg</URL><Height Units="pixels">75</Height><Width Units="pixels">75</Width></SmallImage><ThumbnailImage><URL>https://images-na.ssl-images-amazon.com/images/I/61oJ0e1XueL._SL75_.jpg</URL><Height Units="pixels">75</Height><Width Units="pixels">75</Width></ThumbnailImage><TinyImage><URL>https://images-na.ssl-images-amazon.com/images/I/61oJ0e1XueL._SL110_.jpg</URL><Height Units="pixels">110</Height><Width Units="pixels">110</Width></TinyImage><MediumImage><URL>https://images-na.ssl-images-amazon.com/images/I/61oJ0e1XueL._SL160_.jpg</URL><Height Units="pixels">160</Height><Width Units="pixels">160</Width></MediumImage><LargeImage><URL>https://images-na.ssl-images-amazon.com/images/I/61oJ0e1XueL.jpg</URL><Height Units="pixels">500</Height><Width Units="pixels">500</Width></LargeImage></ImageSet></ImageSets><ItemAttributes><AudienceRating>NR (Not Rated)</AudienceRating><Binding>Audio CD</Binding><CatalogNumberList><CatalogNumberListElement>452891</CatalogNumberListElement></CatalogNumberList><Creator Role="Composer">Maurice Ravel</Creator><Creator Role="Composer">Claude Debussy</Creator><Creator Role="Composer">Albert Roussel</Creator><Creator Role="Composer">Guy Ropartz</Creator><Creator Role="Performer">Osian Ellis</Creator><Creator Role="Performer">Melos Ensemble</Creator><EAN>0028945289120</EAN><EANList><EANListElement>0028945289120</EANListElement></EANList><ItemDimensions><Height Units="hundredths-inches">45</Height><Length Units="hundredths-inches">550</Length><Weight Units="hundredths-pounds">23</Weight><Width Units="hundredths-inches">494</Width></ItemDimensions><Label>London / Decca</Label><Languages><Language><Name>English</Name><Type>Unknown</Type></Language></Languages><Manufacturer>London / Decca</Manufacturer><NumberOfDiscs>1</NumberOfDiscs><NumberOfItems>1</NumberOfItems><PackageDimensions><Height Units="hundredths-inches">40</Height><Length Units="hundredths-inches">550</Length><Weight Units="hundredths-pounds">20</Weight><Width Units="hundredths-inches">490</Width></PackageDimensions><PackageQuantity>1</PackageQuantity><ProductGroup>Music</ProductGroup><ProductTypeName>ABIS_MUSIC</ProductTypeName><Publisher>London / Decca</Publisher><ReleaseDate>1997-11-11</ReleaseDate><Studio>London / Decca</Studio><Title>Ravel: Introduction and Allegro / Debussy: Sonata for Flute, Viola and Harp / Roussel: Serenade / Ropartz: Prelude, Marine and Chanson</Title><UPC>028945289120</UPC><UPCList><UPCListElement>028945289120</UPCListElement></UPCList></ItemAttributes><Tracks><Disc Number="1"><Track Number="1">Introduction et Allegro pour harpe</Track><Track Number="2">1. Pastorale</Track><Track Number="3">2.Interlude</Track><Track Number="4">3. Finale</Track><Track Number="5">1. Allegro</Track><Track Number="6">2. Andante</Track><Track Number="7">3. Presto</Track><Track Number="8">1. Prélude</Track><Track Number="9">2. Marine</Track><Track Number="10">3. Chanson</Track></Disc></Tracks></Item></Items></ItemLookupResponse>Connecting to images-na.ssl-images-amazon.com

Am I the only person on Orange actually trying to use it??!! Is someone hacking the site? is everyone "ganging up" on Orange to stop it working? Please come back at least with some information.
andrei_c
11-14-2017, 04:13 PM
This is a different issue - it is a connection error. It should not be permanent. Just try again later.
andrei_c
11-28-2017, 03:36 AM
The problem with Amazon access is now fixed worldwide.

Software update is not necessary - current version should already have access to Amazon UK, Germany, France, Canada, etc.

Andrei
Basilmusic
11-29-2017, 03:07 PM
Alleluia!!!